1. PURPOSE AND ACCEPTANCE

This legal notice governs the use of the website: www.hotelfariones.com

The website www.hotelfariones.com provides services aimed primarily at enabling users to contact the entity—whether to get in touch with us, respond to a request, manage a complaint, process a reservation, or exercise their data protection rights.

Browsing the website www.hotelfariones.com attributes the status of user and implies full and unreserved acceptance of each and every provision of this Legal Notice, which may be subject to change.

The user undertakes to use the website correctly in accordance with the law, good faith, public order, customary traffic practices, and this Legal Notice. The user will be liable to HOTEL LOS FARIONES S.A. and to third parties for any damages that may be caused as a result of breaching this obligation.

2. WEBSITE OWNERSHIP AND IDENTIFICATION OF THE SERVICE PROVIDER

Address: Calle Roque del Este No1, 35510 – Puerto del Carmen, Tías, Lanzarote (Las Palmas)
Email: lopd@rosahotels.com
Telephone: +34 928 510 175
Website hosted by: Ayoweb Design Studio SL

3. GENERAL CONDITIONS OF ACCESS AND USE

The website and its services are freely and openly accessible; however, the use of certain areas or services is conditional upon completing data collection forms. Only individuals over the age of 18 may submit data via our website. Children under 14 must have the consent of a parent or guardian.

The user guarantees the authenticity and accuracy of all data provided to HOTEL LOS FARIONES S.A. and is solely responsible for any false or inaccurate statements.

The site www.hotelfariones.com identifies the following user types:

• Users who submit data through forms: Information collected includes name, email address, and any other data the user enters in the forms.

• Users who have not contacted HOTEL LOS FARIONES S.A. but from whom data is collected: Data collected via cookies.

• Private area users: Includes username and password.

• Blog commenters: Data includes email, name, surname or nickname, comment, and date of the comment.

• Users who make reservations via our website or through https://rosagroup.es/: Data includes that provided by the user during the reservation process, as well as reservation details.

3.1. USER RULES AND PROHIBITIONS

Users expressly agree to use the content and services properly and not to:

• Disseminate illegal, violent, pornographic, racist, xenophobic, offensive content, or content that condones terrorism or violates laws or public order.

• Introduce computer viruses or perform actions likely to alter, damage, interrupt, or cause errors in HOTEL LOS FARIONES S.A.’s systems or third-party systems; or obstruct other users’ access to the website.

• Attempt to access restricted areas of HOTEL LOS FARIONES S.A.’s or third-party systems and, if applicable, extract information.

• Infringe intellectual or industrial property rights or breach confidentiality obligations.

• Impersonate another user, a public authority, or a third party.

• Reproduce, copy, distribute, make available, or otherwise publicly communicate, transform, or modify the content unless legally permitted or authorized by the rights holder.

• Collect data for advertising purposes or send advertising or commercial communications without prior consent.

3.2. PROCEDURE IN CASE OF ILLEGAL ACTIVITIES

If any user or third party believes that there are facts or circumstances indicating the unlawful nature of any use of content and/or the performance of any activity on the web pages accessible through this website, they must notify HOTEL LOS FARIONES S.A., providing proper identification, detailing the alleged violations, and declaring under their responsibility that the information provided is accurate.

4. PRIVACY POLICY

Users may consult how HOTEL LOS FARIONES S.A. processes their data and the implemented security measures at the link: “Privacy Policy”

5. COOKIE POLICY

HOTEL LOS FARIONES S.A. installs cookies on the user’s device. For more information about our cookies, please refer to the “Cookie Policy” section.

6. NOTIFICATIONS

All notifications and communications between users and HOTEL LOS FARIONES S.A. will be considered effective when made via postal mail, email, or phone. Users may contact HOTEL LOS FARIONES S.A. through:

• Postal mail: HOTEL LOS FARIONES S.A., Calle Roque del Este No1, 35510 – Puerto del Carmen, Tías, Lanzarote (Las Palmas)

• Email: lopd@rosahotels.com

7. INTELLECTUAL AND INDUSTRIAL PROPERTY

All website content (texts, photos, graphics, images, icons, software, source code, and design) are owned by HOTEL LOS FARIONES S.A. No exploitation rights are transferred to users beyond what is necessary for the proper use of the site.

Users may view content and make authorized private copies, provided such content is not transferred, installed on networked servers, or used for commercial purposes, and only while the service remains active.

All trademarks, trade names, or distinctive signs shown on the website belong to HOTEL LOS FARIONES S.A. Access does not grant any rights over them.

Any unauthorized distribution, modification, transfer, or public communication of content is prohibited. HOTEL LOS FARIONES S.A. will take legal action in case of violations.

8. DISCLAIMER AND MODIFICATIONS TO THIS LEGAL NOTICE

The website www.hotelfariones.com uses security measures such as firewalls, access controls, and encryption to prevent unauthorized access and protect user data. Information is provided for informational purposes only. HOTEL LOS FARIONES S.A. reserves the right to delete, suspend, or modify the website and its content at any time without notice.

While we aim to ensure quality and accuracy, HOTEL LOS FARIONES S.A. is not liable for decisions made based on this information, or for errors, omissions, or issues from use of this website or external links, or for any software or hardware damage resulting from accessing the site.

Users expressly agree that HOTEL LOS FARIONES S.A. will not be liable for unauthorized access, altered transmissions, or transactions made through the website.

HOTEL LOS FARIONES S.A. reserves the right to modify this Legal Notice unilaterally and without notice, with the sole obligation of informing users through www.hotelfariones.com.

For information published in the online store, the “General Booking Conditions” shall prevail over this Legal Notice.

9. PARTIAL NULLITY

If any clause is declared null by a final ruling from a competent authority, the remaining provisions shall remain in force.

10. GOVERNING LAW AND JURISDICTION

This website is governed by Spanish law and applicable European regulations.

Any dispute related to this website or its services shall fall under the non-exclusive jurisdiction of the Spanish courts in the province of Las Palmas.

If the user is a consumer, nothing in this clause affects the rights granted by current legislation, and they may file a claim before the courts corresponding to their place of residence.

Date: April 22, 2024 – Version: V.1.0